If you currently subscribe to ClientCare 365, then you enjoy all the benefits of being a member, including 24/7/365 remote support. Begin your service request here.
Standard Support: Contact Our Office
If you're not a ClientCare 365 member, that's okay. Begin your service request here, and we'll return your call during our regular business hours Mon-Fri, 9am-5pm.
What are your service rates?
Local (0-30 miles): No travel fee, on-site time billed at regular hourly rate.
Drive (+30 miles): One-way travel billed, on-site time billed at regular hourly rate.
Fly: Call to speak with an associate.
Expenses: Direct charges like airfare, hotel, and other incidentals billed separately.
What else should I know?
Sometimes an issue you experience may be caused by a temporary outage from another service provider. Here are a few common examples:
Internet Provider: Inclement weather events like blizzards, storms, heatwaves, and more may cause an outage. Notify your Internet provider to confirm whether others in your area are experiencing similar issues.
Music streaming service: Sometimes the company delivering the content you enjoy—music, TV shows, and more—may have a temporary service outage. Companies like Sonos have fabulous support for their music systems and can assist with technical help.
HVAC: In the event, your environment control isn't operating the way it should, there are multiple factors to consider. Your smart thermostat simply talks to your HVAC system, and in most instances, your HVAC company will be the best equipped to help repair the system hardware and infrastructure.
Sign up for 24/7 support
Every home needs technology support, and your home deserves the best. Make sure your home is ready before an issues arises and sign up for ClientCare 365 today.